The Perfect PA: Office Integration Tips

Always on the ball but often working alone, the PA or secretary can be open to criticism from other team-based employees. Often fielding tasks that range from managing the office business Christmas card list to inter-office dispute management and fiscal responsibility, the contemporary PA can do with all the help she needs to settle effectively into the workplace!



Manners Cost Nothing

Being friendly and polite to other company employees can alleviate the common PA reputation as somewhat of a dragon. Petty as it might sound, the "She thinks she’s so much better than us!" opinion is often coined from just a few curt responses or impolite interactions.



Apologies for tiny oversights can be incredibly beneficial. For example, if a PA has accidentally left an employee off the annual business Christmas card list or corporate e cards birthday roll, a thoughtful apology is often highly valued. A friendly demeanour – a favour here and there – can take the PA’s in-house reputation a long way.



Body Matters

Body language might not be at the top of a PA’s list of "Brush up on…" skills, but it can have a staggering effect on other’s perceptions. Respecting personal space, minding vocal tone and volume, a warm smile – the results could be surprising!



The Art of Conversation

Aside from a quick round to update the annual corporate e cards birthday list, some PA’s scarcely interact with their co-workers. Making the effort to converse, eat lunch and generally show an interest in other staff members can go a long way to demolishing the idea of the PA as an island – not one department or the other – in the workplace.



Gossip

Every workplace enjoys an element of idle chitchat. Between employee teams the dynamic of what’s appropriate is usually fairly established. A good PA knows when to keep their mouth shut and head down concerning office gossip.



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